Frequently Asked Questions

What is R3T Car Rental ? +

R3T Car Rental is Malaysia's No.1 car rental website. We provide our customers with the convenience to book amd drive our cars across Malaysia by the hour, day or month.

Why customers choose R3T car rental as their car rental choice in Malaysia ? +

R3T Car Rental provide our customers with the freedom / access of choosing the most affordable vehicles with the ability to compare the best rates / reviews according to their location at the ease of their fingertip.

What type of cars does R3T Car Rental provide ? +

We have four type of cars in our fleet of over 1000+ cars:

• Economy (Perodua Axia or similar).
• Intermediate (Toyota Vios or similar).
• Standard (Toyota Innova or similar).
• Luxury (Mercedes-Benz A-class Mk IV or similar).

You can visit here for more information: Types of Car

Will you be able to sent the car to my required location ? +

Yes! We're focusing with door-to-door delivery and pick up. Thus, customers in need of a vehicle wouldn't have to undergo the hassle to find a vehicle to get to our location in order to get their rented vehicle. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

How old do I need to be to rent a car ? +

With many rental companies, you must be at least 21 years of age to rent a car, and any driver under 25 may have to pay a Young Driver Fee. Similarly, people aged 70+ may find some companies will charge a Senior Driver Fee, or may not rent to them at all.

So car rental for the under-25s or over-70s can be more expensive – which is one more reason to book with R3Tcarrentals.com, as we work with all the big brands. Just check each car’s terms and conditions to see if your age would make any difference.

Do I need rental car insurance – and what is ‘CDW’ anyway ? +

Before you buy any car rental insurance, you should find out what coverage is provided by your credit card company, your homeowner’s / renter’s policy, and your own car insurance. This will help you decide what cover you need to buy while booking and picking up your car.

CDW means ‘Collision Damage Waiver’; a type of cover that limits your liability for damage to certain parts of a rental car.

Can I book a one-way car rental ? +

Yes. One-way car rental deals are quite common, as they give people even more freedom to explore and enjoy their rental. However, rental companies will often charge a One Way Fee (or ‘drop charge’) to cover the cost of returning the car to its original location. As the world’s biggest online car rental service, we can help you find a one-way rental car with a low Fee – or no Fee at all.

Can I pick-up / drop-off the car very early in the morning / late night ? +

Yes! You may request for early pick up / late return from 7:00am to 8:45am and 11:15pm to 1:00am. Our operational hours is from 9:00am to 11:00pm daily.

A surcharge of MYR70 per way would be levied for pick up and returning of vehicle after operational hours, for all locations nationwide.

How do I contact R3T's Customer Support ? +

You may contact our Customer Support Agents through the number provided below for more information. Here’s how:
• Open R3T car rental website > Home > Scroll down to find the number, or
• Click the number phone provided link